Have you ever had a job that requires you to learn a new computer system every couple years? If not, have you ever grown to love a product, only to have it change for no apparent reason? What about paying for a service only to find out you could have gotten even better quality for a fraction of the price? All three of those scenarios pretty much guarantee frustration. eGiving.com stands head-and-shoulders above other possible giving gateways, eliminating the kind of annoyances that your ministry could clearly do without. How? Why? Well, we’re glad you asked.
Because our tools are web-based, you don’t have to worry about software issues, updates, or changes. That’s right—you can access your account from any computer with internet access. Of course, we may make changes regarding processors or the eGiving.com servers, but you won’t notice those changes, on your end, and neither will your givers.
Our web-based system allows us to give you the kind of full-service support that’s thorough and timely. We don’t have to be there in person, on your computer with your individual software installed, in order to help you. By having all our tools online, we know exactly what you’re seeing and experiencing, so in the rare cases where issues come up, we can help rectify problems easily.
Because we see ourselves as a ministry to other Christian ministries, we’ve tailored our “products” with helping enable givers and ministries to impact Christ’s Kingdom. By contrast, banks and other secular services such as PayPal are most interested in using your money to loan money to others and in making a profit. As a result, banks often provide poorly supported gateway services. Support is often shoddy, and making changes is cumbersome.
The cost of working with PayPal is higher than that of eGiving.com, on many levels. Not only are the fees higher, but the flexibility and feel cannot be compared. One core service provided by eGiving.com is the possibility of setting up recurring giving, with a preference for checking account-based giving, which is least expensive. With eGiving.com, reporting is also simple and easily manageable, as well, instead of the one-size-fits-all options provided through PayPal. Both bank-related gateways and PayPal transactions may also include holding funds, instead of transferring them directly to your ministry’s bank account, like eGiving.com does.
With eGiving.com, support is provided by real human beings, rather than automated machines. All our staff are American Christians who truly care about your ministry’s best interests and the cause of Christ. Our giving pages can be built to blend seamlessly with the rest of your ministry’s website design, as well, which is just one of the many ways that we can morph our tools to suit your individual needs and preferences. These welcoming custom giving pages will help your givers feel comfortable and keep the ministry focus in view.
If you want the kind of web-based, ministry-minded, personalized service described above, contact us at eGiving.com today.